Last updated: October 16, 2026
Store status & policies
Order, shipping, cancellation and refund policies for upforever.world. Read alongside our Terms & Privacy.
00 Store status
Public checkout is closed. Private sample ordering and payments are disabled. The homepage accepts optional mailing-list signups, which do not reserve an item or guarantee a launch date.
The shared-code private area offers previews. Access does not create an account, subscribe you to marketing, take payment or create an order. The sample terms below apply when ordering is explicitly enabled.
Private tee sample orders
When enabled, sample ordering is available to authenticated visitors for the two specifically offered tee listings, with Florida delivery only. Other previews are not offers for sale. See the stars tee listing and here / now listing for product details and care, and the mockup and digital-model notice.
Payment creates a paid sample request, reviewed before production. Printful receives a supplier draft after payment; manufacturing begins only after review, supplier confirmation and supplier payment. If we decline or cannot fulfill the request, we cancel and refund in full. Review does not postpone shipment deadlines.
You can cancel for a full refund before manufacturing begins. Once production begins, change-of-mind returns and size exchanges are unavailable. This does not limit defect, misdescription, non-delivery, warranty or other statutory rights.
01 Who you buy from
Clothing supplied by up forever. Order help: orders@upforever.world.
02 Placing an order
Payment is taken in full through Stripe hosted checkout. We confirm the review outcome; payment or a receipt alone does not mean production has begun. We may decline an order for an erroneous price or description, an unserviceable address, inability to produce it, or reasonable grounds to suspect fraud. We notify you by email and refund a declined order promptly in full to the original payment method.
We do not substitute a different item, size, color or blank without your agreement. If we cannot supply what you ordered, you choose a replacement or refund. Silence is not consent. Check your selection and delivery address before paying; report mistakes immediately. We correct an address while the order can still be changed and explain available options if production or shipping prevents a change.
You must be old enough to contract where you live and authorized to use the payment method. You may contact us about an unrecognized charge without limiting your right to contact your bank or dispute an unauthorized payment.
03 Price
Sample quotes are in USD and calculated to cover quoted supplier production, shipping and supplier tax, plus estimated payment costs, the existing Stripe Climate contribution and tax-calculation service costs when applicable. These allowances are included in the sample price. No tax-service allowance is added when none applies. This is not a profit figure, lowest-price guarantee or retail discount.
The quote and Stripe checkout show the full amount payable, including shipping and any customer sales tax, before payment. Supplier tax is a cost in the sample price; it does not settle tax on our sale to you or establish an exemption. Any separate tax obligation imposed on you by law still applies. There are no additional charges beyond the total you authorize without your agreement.
A quote expires at the displayed time, approximately 30 minutes after preparation. Expired quotes and changes to items, quantities or delivery address require a new quote. If costs change after payment, we obtain your agreement to the options or cancel and refund in full; we do not silently charge more or substitute an item.
04 Shipping
Initial private samples ship to Florida only. The actual delivery address must be accepted by the quote and checkout flow. Other destinations are not accepted; if an item or destination cannot be served, no usable quote is offered. If we discover after payment that delivery is impossible, we cancel and refund in full.
The stated shipment timeframe applies. If none is stated, the shipment deadline is 30 days from receipt of a properly completed order, meaning payment or payment authorization together with the information needed to fulfill it. Review or supplier-draft creation does not restart that clock. Fulfillment and transit estimates do not guarantee an arrival date or remove the shipment and delay rights below.
05 If it runs late
If we cannot ship by the stated deadline, or within 30 days when none was stated, we contact you before that deadline to explain the delay and offer a supported revised shipment date or full refund. We request your agreement to every delay; silence is not agreement.
If you decline, do not agree, or we cannot give a supported revised date, we cancel and refund the full amount paid, including shipping and tax. Waiting for review does not remove these rights.
Shipment-rule refunds on third-party card payments are submitted within seven working days after cancellation; bank posting can take longer. See the FTC shipment and refund guidance.
06 Returns and refunds
Change-of-mind returns and exchanges are unavailable only once manufacturing starts. Payment or a supplier draft does not start production. This restriction does not limit statutory rights or implied warranties of merchantability or fitness, or remedies for their breach. We do not charge you to fix our mistake.
Cancelling before production
Email orders@upforever.world with your payment or order reference. Before production, we cancel and refund in full without requiring a reason.
Faulty, damaged or not what you ordered
For printing or stitching defects, transit damage, or an item or size different from your order, contact us within 30 days of delivery with your reference and a photo. We replace or refund in full, your choice, and pay return postage if we request the item back. The reporting request does not limit a longer legal period or remedy. Descriptions must accurately disclose known material defects; sample status does not waive your rights.
Never arrived
Tell us if tracking says delivered but the parcel is missing, or has not moved for ten business days. We investigate with the carrier and replace or refund a lost parcel. Non-delivery remains our responsibility.
How refunds are paid
Refunds go to the original payment method promptly and within the applicable legal deadline. Full cancellation and declined-order refunds include shipping and applicable tax without deductions for payment or supplier costs. The shipment-rule timing is stated above. We do not require store credit.
Sizing
Check the selected garment's size guide before payment. Choosing the wrong size is subject to the change-of-mind restriction after production; an item or size materially different from the order or description retains the remedies above.
07 Your data for quotes and checkout
Before payment, Printful receives selected items and delivery details to estimate costs, shipping and supplier tax. Stripe receives your name, email and delivery address for sales-tax calculation and hosted checkout preparation, including unpaid customer and checkout records, even if you do not buy. After payment, Printful receives order and delivery details for the supplier draft. Stripe handles card data; we do not see or store your card number.
The Privacy Policy sets out the providers' policies, seven-day personal-quote limit, paid-draft redaction, temporary counters, 180-day minimal KV record limit and separate duplicate-protection retention. Local expiry does not delete provider records. Quotes and purchases do not subscribe you to marketing; order information is not sold or provided for advertising.
Stripe makes payment receipts available; automatic successful card-payment and refund receipt emails are currently disabled. Checkout and receipts may display merchant and support details. We use supplied contact details for review, cancellation, delays and order questions.
Support email to orders@upforever.world passes through Cloudflare Email Routing to Gmail. Message contents and attachments are processed and stored as described in Order-support email; emailing does not subscribe you to marketing.
Request access, correction or deletion through that address with your payment or order reference. An unresolved order, refund, dispute or legal retention duty may limit deletion; we explain any limitation.
08 Governing law and your rights
Massachusetts law applies, subject to mandatory consumer protections and forum rights. Nothing here limits rights under the FTC shipment rule, Massachusetts consumer law, applicable warranties or other law that cannot be waived. Contact us for help; doing so is not an additional condition on bank disputes or legal remedies. This revision does not reduce rights attached to an earlier order.
09 Contact
orders@upforever.world
up forever, Massachusetts, USA.